Privacy Policy

Last Updated: January 2025

Hangzhou RefineTech Co., Ltd. ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the NameSpark mobile application ("App").

1. Information We Collect

1.1 Information Collected Automatically

When you use NameSpark, we automatically collect:

• Device Identifier: A unique identifier (UUID) generated for your device to maintain your account and preferences
• Device Type: Whether you are using iOS or Android
• App Usage Data: Names you like or save, your preferences, and interaction patterns within the App

1.2 Information You Provide

You may optionally provide:

• Nickname: A display name for your profile
• Family Connections: When you use invite codes to connect with family members

1.3 Subscription and Payment Information

NameSpark offers Premium subscriptions at $2.99 USD per week and $19.99 USD per year (or the equivalent price in your local currency). Regarding payment and subscription data:

• Payment Processing: All payment processing is handled entirely by Apple App Store or Google Play Store. We do not collect, store, or have access to your payment card details, bank account information, or other financial data.
• Subscription Status: We receive and store information about your subscription status (active, expired, or cancelled) to provide you with the appropriate level of service.
• Transaction Records: We may receive transaction identifiers from Apple or Google to verify your subscription and process restore purchases.
• Purchase History: We maintain records of your subscription purchases to enable features like restore purchases and subscription management.

2. How We Use Your Information

We use the collected information to:

• Provide and maintain the App's functionality
• Save your liked names and preferences
• Enable family sharing features
• Process and manage your weekly or yearly Premium subscription, including verifying subscription status and enabling premium features
• Handle restore purchases when you reinstall the app or switch devices
• Improve and optimize the App experience
• Communicate with you about updates or changes to the App
• Detect and prevent fraud or abuse

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• Data is transmitted using secure HTTPS connections
• Your preferences are stored locally on your device using secure storage
• Server-side data is protected with industry-standard security measures
• Access to user data is restricted to authorized personnel only

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Family Sharing: When you choose to connect with family members using invite codes, your liked names may be visible to connected family members
• Service Providers: With trusted third-party service providers who assist us in operating the App, subject to confidentiality obligations
• Legal Requirements: When required by law or to protect our rights, safety, or property

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a portable format
• Withdraw Consent: Withdraw any consent you have previously given

To exercise these rights, please contact us at the email address provided below.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the App's services. If you request deletion of your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

7. Children's Privacy

NameSpark is intended for users who are parents or expecting parents. We do not knowingly collect personal information from children under 13 years of age. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Third-Party Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@namespark.app

General Support: support@namespark.app